Plug & Play Loan Servicing

AMAL Asset Management Limited (AMAL) allows originators and lenders to plug in to a ready-made servicing infrastructure including industry-leading technology and support, a highly experienced operational team and a rigorous governance, risk and compliance program. Established in 1994, AMAL is the region’s leading third-party receivables servicer with over $A9 billion of funds under administration in Australia and New Zealand. Clients range from the smallest startup to some of the region’s and the world’s largest financial institutions.

Discover AMAL Asset Management

Off the Shelf Infrastructure

AMAL’s off-the-shelf platform provides originators and lenders with a ready-made servicing infrastructure and caters for a wide range of receivable types including residential and commercial mortgages, consumer loans, and large and small ticket leasing.

Systems

  • Industry leading servicing technology.
  • Infrastructure hosting and support.
  • Development support.
  • XML settlements.
  • Web services (lender/broker).
  • Borrower internet banking.
  • API access.

Additional Functionality

  • Borrower internet banking.
  • GL interface.
  • Integration with third-party systems.
  • Cards and banking.
  • Electronic applications.
  • Additional IT development.

Operations

  • Data entry.
  • Payment processing and reconciliation.
  • Product management.
  • Automated communications.
  • White-labelling.
  • Document management.
  • Reporting/data interfaces.

Additional Functionality

  • Call centre (branded).
  • Special Servicing.
  • White labelling (broker).

Compliance

  • AML/CTF reporting.
  • Licencing and accreditation.
  • Regulatory support.
  • EDR support.
  • S&P evaluation/ratings support.
  • ISO9001:2015 accreditation.
  • BCP and disaster recovery.

Additional Functionality

  • Data audit.
  • Third-party audit and due diligence.

Your IT Partner

AMAL’s technology platform is our clients’ technology platform and our technology resources are our clients’ technology resources. The operation, maintenance and ongoing development of our systems is the most important resource we provide.

With an ongoing investment in capability, stability, flexibility and continuous improvement, AMAL provides clients with a market-leading servicing infrastructure and a future-proofed technology strategy.

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Access portfolio and loan information on any device via AMAL’s XCHANGE platform.

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API access for integration with other systems such as GL and bespoke reporting.

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Utilise our data warehouse or access the data to build your own.

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Tailored loan products such as multiple loan accounts, loan offset.

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Provide borrowers with on-line re-draw, internet banking and mobile app.

Off the Shelf Products

Choose from a wide variety of off-the-shelf and configurable products and features across a wide variety of asset classes including
(click for details and case studies):

Residential Mortgages

  • Construction, purchase, re-finance and line of credit.
  • Multiple ‘loan accounts’ including fixed and variable, P&I and interest only.
  • Payments in advance and in arrears.
  • Offset accounts.
  • Re-draw.
  • Payment flexibility including monthly, fortnightly and weekly.
  • Multiple payment methods including direct debit, salary credit, Australia Post and BPAY.
  • Borrower online access.
  • Credit and debit cards and ATM access (subject to client banking relationship and specification and development).

Reverse Mortgages

  • Multiple ‘loan accounts’ including fixed and variable, P&I and interest only.
  • Support for both regular and no payment products.
  • Progressive drawdowns, top up and loan restructuring.
  • Protected equity support.
  • Borrower online access.

Commercial Mortgages

  • Small and large ticket.
  • Construction, purchase, re-finance and line of credit.
  • Multiple ‘loan accounts’ including fixed and variable, P&I and interest only.
  • Wide range of payment and account options.
  • Management of conditions subsequent (e.g. re-valuations, financial accounts, compliance certificates etc.).
  • Borrower online access.
  • Credit and debit cards and ATM access (subject to client banking relationship and specification and development).

Consumer Loans

  • Any loan term.
  • A wide range of interest types (e.g. fixed and variable, P&I and interest-only).
  • Payments in advance and in arrears.
  • Secured and unsecured.
  • Payment flexibility including monthly, fortnightly and weekly.
  • Multiple payment methods including direct debit, salary credit, Australia Post and BPAY.
  • Borrower online access.
  • Credit and debit cards and ATM access (subject to client banking relationship and specification and development).

Leasing

  • A wide range of product types (e.g. operating lease, finance lease, commercial hire purchase and chattel mortgage).
  • Any asset type (e.g. passenger and commercial vehicles, small equipment, trailers, earthmoving vehicle, yellow goods etc.).
  • Payments in advance and in arrears.
  • Payment flexibility including monthly, fortnightly and weekly.
  • Multiple payment methods including direct debit, salary credit, Australia Post and BPAY.
  • Borrower online access.
  • Credit and debit cards and ATM access (subject to client banking relationship and specification and development).

Backup Servicing

  • Experience across all asset classes.
  • Involved in transactions with all major and regional banks in Australia and New Zealand as well as experience with a wide range of global banks and investment banks.
  • Involved in transactions with all ratings agencies.
  • Highly experienced in servicer transitions.
  • Comprehensive Back-up Servicing Manual incorporating technology, data, banking, treasury, products and processes and regulatory and legal implications.

Distressed Portfolios

  • Experience across all asset classes and levels of debt quality.
  • Involved in transactions with a wide range of portfolio purchasers and banking partners.
  • Highly experienced in servicer transitions.